Title : Octopus Teknoloji Dijital Çözümleri A.Ş. (“Satıcı”)

Adres. Huzur Mah. Fatih Cad. No:67/16 Sarıyer/İSTANBUL

Telephone :

E-mail :

Mersis No       : 0633095443900001

Complaint Line :


This Preliminary Information Form ("Form")Law No. 6502 on the Protection of Consumers regarding the sale and delivery of the products whose quality and sales price are specified below ("Law") and the Regulation on Distance Sales published in the Official Gazette dated November 27 and numbered 29188 ("Regulation") in accordance with the provisions of this Form. This Form is hereby incorporated into the Distance Sales Contract to be concluded between the Parties. ("Agreement") is an integral part of the Consumer's ("Buyer") to inform the public.


The information regarding the description, unit amount, quantity and payment terms of the goods, services and products subject to the sale is as stated below and this information has been approved by the Buyer.

#Product Info#:

#Unit Amount

#Total amount including taxes


3.2. Shipping fee will be paid by the Buyer.


The prices stated in Article (3.1.) are the selling price of the product. Prices and promises on the website are valid until they are updated and changed. Prices announced for a period of time are valid until the end of the specified period.


5.1. The products ordered by the Buyer shall be delivered to the address specified in the order form or to the person/organization at the address indicated in the order form, packaged and intact, together with the invoice, within 30 days at the latest from the date of order. If the Seller fails to fulfill this obligation, the Buyer may terminate the contract.

5.2. If the products will be delivered to a different person as specified by the Buyer in the order form, the Seller cannot be held responsible for the failure of the person/organization to accept the delivery.

5.3. The Buyer is obliged to check the Products upon receipt and to notify the Seller immediately of any defects in the Product, if any.


6.1. The Buyer may exercise the right to withdraw from the contract by rejecting the goods within 14 (fourteen) days from the date of delivery of the Product to him or the person / organization at the address indicated by him within 14 (fourteen) days from the date of delivery of the Product to him or the person / organization at the address indicated by him, without any legal and criminal liability and without any justification.

6.2. In order for the Buyer to exercise the right of withdrawal, the Seller must be notified in writing by registered mail, electronic mail or fax within 14 (fourteen) days.

6.3. In order for refund transactions to be made The Return Form on the website of the Company must be filled in completely and a copy must be placed in the return package.

6.4. The Products to be returned must be delivered together with the box, packaging and standard accessories, if any.

6.5. The Seller is obliged to return the total price and the documents that put the Buyer under debt to the Buyer within 14 (fourteen) days at the latest from the receipt of the withdrawal notification.

6.6. The seller shall make all refunds referred to in paragraph 1 in one lump sum, in accordance with the means of payment used by the buyer when purchasing the products and without any cost or liability to the buyer.

6.7. If the Buyer uses the installment option to the credit card during the purchase, the return transaction will be made to the bank at one time and the Bank's payment of the relevant amount to the Buyer in installments is not a violation of this article.

6.8. The shipping cost of the Products returned due to the right of withdrawal is covered by the Seller.


The right of withdrawal cannot be used in contracts for the sale of goods that are prepared in accordance with the wishes of the Buyer or clearly in line with his personal needs, which are not suitable for return due to their nature and which are in danger of deterioration or are likely to expire, and contracts for audio or video recordings, software programs and computer consumables, provided that the packaging has been opened by the Buyer.


8.1. The Buyer hereby declares that he/she has read and informed the preliminary information regarding the basic qualities of the Product subject to sale, sales price and payment method and delivery in this Form and that he/she has given the necessary confirmation in writing.

8.2. By confirming this Form in writing, the Buyer confirms that he/she has correctly and completely obtained the address, basic features of the Products ordered, the price of the Products including taxes, payment and delivery information that must be given to the buyer by the Seller before the conclusion of distance contracts.

8.3. The Seller cannot be held responsible for the failure to deliver the ordered Product to the Buyer due to any problems that the cargo company may encounter during the delivery of the Products to the Buyer.

8.4. The Seller is responsible for delivering the Products intact, complete, in accordance with the specifications specified in the order and with warranty documents and user manuals, if any.

8.5. The Seller may supply a different Product of equal quality and price by notifying the Buyer and obtaining the Buyer's written consent if it becomes apparent that the Products cannot be supplied before the delivery time for a justifiable reason.

8.6. If it becomes impossible to deliver the Products, the Seller shall notify the Buyer of this situation before the expiration of the contractual performance obligation and shall refund the total price to the Buyer within 14 (fourteen) days.

8.7. If for any reason the price of the Product is not paid or is canceled in the bank records, the Seller shall be deemed to be released from the obligation to deliver the Product.

8.8. In the event that the price of the Products is not paid to the Seller for any reason, the Buyer shall return the Products to the Seller at its own expense within 3 days at the latest from the Seller's notification. All other contractual-legal rights of the Seller, including the follow-up of the Product price receivable, are also and in any case reserved.


The parties may apply for their complaints and objections to the Consumer Arbitration Committee or the Consumer Court in the place where the goods or services are purchased or where the residence is located within the monetary limits determined by the Ministry of Industry and Trade in December each year.


After this Preliminary Information Form is read and accepted by the Buyer electronically, the stage of establishing a Distance Sales Contract will be passed.

I confirm that I have received the preliminary information specified in this Preliminary Information Form.