GENERAL
- If you place an order electronically through the Website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.
- Buyers are subject to the provisions of the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts (OG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the purchased product.
- Shipping charges, which are the cost of product shipment, will be paid by the buyers without any price limit.
- Each purchased product is delivered to the person and/or organization at the address indicated by the buyer, provided that it does not exceed the 30-day legal period. If the product is not delivered within this period, the Buyers may terminate the contract. In addition, according to Article 9 of the Regulation on Distance Contracts, this period can be extended for a maximum of 10 days, provided that the consumer is notified in writing or by a continuous data carrier.
- The purchased product must be delivered complete and in accordance with the qualifications specified in the order and with documents such as warranty certificate, user manual and invoice of the product, if any.
- In the event that it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days of learning of this situation. Within 14 days, the total price must be returned to the Buyer.
CONTRACT DATE
Sözleşme tarihi, alıcı tarafından siparişin verildiği tarih olan sözleşme tarihidir.
IF THE PURCHASED PRODUCT IS NOT PAID
If the Buyer fails to pay the price of the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ends.
PAYMENT METHOD AND PURCHASES MADE WITH UNAUTHORIZED USE OF CREDIT CARD
- https://panel.tvoctopus.net/ Purchases can be made on the Website by credit card (Visa, Master Card, etc.) or bank transfer. The time of processing of orders is not the moment the order is placed, but the moment when the necessary collection is made from the credit card account or the wire transfer (EFT) is received in the bank accounts. Payment methods such as prepaid shipping or postal checks, which are carried out without contacting customer service, are not accepted.
- After the product is delivered, if it is determined that the credit card paid by the buyer is used unfairly by unauthorized persons and the price of the product sold is not paid to the seller by the relevant bank or financial institution, the buyer must return the product subject to the contract to the seller at the expense of the seller within 3 days.
- You can pay by credit card.
- You can benefit from online single payment opportunities with your credit cards and all kinds of credit cards through our website. For online payments, the amount will be debited from your credit card at the end of your order.
IF THE PRODUCT CANNOT BE DELIVERED ON TIME FOR UNFORESEEN REASONS:
- Situations that are not existing or foreseen at the time of signing the contract, that are beyond the control of the parties, that make it impossible for one or both of the parties to fulfill their obligations and responsibilities assumed by the contract partially or completely or to fulfill them on time, will be considered as force majeure (Natural disasters, war, terrorism, insurrection, changing legislative provisions, seizure or strike, lockout, significant failure in production and communication facilities, etc.).
- If force majeure occurs which the Seller cannot foresee and the product cannot be delivered in due time, the Buyer shall be notified. The Buyer may request the cancellation of the order, replacement of the product with a similar one or postponement of delivery until the obstacle is eliminated. If the Buyer cancels the order; If the Buyer has made the payment in cash, this fee will be paid to him in cash within 14 days after the cancellation. If the buyer has paid by credit card and cancels the order, the product price will be refunded to the bank within 14 days from the cancellation, but the bank is likely to transfer it to the buyer's account within 2-3 weeks.
- During the continuation of force majeure, the seller shall not be liable for any failure to fulfill its obligations. If this force majeure situation continues for 30 (thirty) days, each party shall have the right to terminate unilaterally.
DELIVERY AND BUYER'S OBLIGATION TO INSPECT THE PRODUCT
- The product(s) will be delivered to the buyer's address with the cargo contracted by the seller. The delivery period is 30 days from the sending of the Order confirmation e-mail and the conclusion of the contract. This period may be extended by a maximum of ten days, provided that the Buyer is notified in advance in writing or by a continuous data carrier.
- The products are sent with telephone notification to the regions where the cargo companies do not deliver to the address.
- In regions where the Cargo Company delivers one day a week, in cases where there are inaccuracies and deficiencies in the shipment information, in cases such as some social events and natural disasters, there may be a sag in the specified day period. The buyer cannot impose any responsibility on the seller due to these sags. If the product will be delivered to a person / organization other than the Buyer, the seller is not responsible for the extra shipping costs that may arise from the person / organization to be delivered not accepting the delivery, inaccuracy in the shipping information and / or the Buyer's absence. If the product/products have not reached the customer within the specified days, delivery problems may be reported to customer service. hello@octopussignage.com e-mail adresi kullanılmak sureti ile derhal bildirilmelidir.
- The buyer shall inspect the goods / services subject to the contract before receiving it; dents, broken, torn packaging, etc. damaged and defective goods / services will not be received from the cargo company. In case of damaged package; Damaged packages should not be received and a report should be made to the Cargo Company official. If the Cargo Company official is of the opinion that the package is not damaged, the buyer also has the right to have the package opened there to check that the products are delivered undamaged and to request that the situation be determined by a report. After the package is received by the Buyer, it is accepted that the Cargo Company has fully fulfilled its duty, that is, the goods / services received are undamaged and intact. If the package is not accepted and a report is made, the situation must be reported to the Seller Customer Service as soon as possible with the copy of the report remaining with the buyer. The Buyer must carefully protect the goods / services after delivery. If the right of withdrawal is to be used, the goods / service should not be used. The Invoice must be returned with the product. If the products reach the Seller in a used, worn out condition, the product can be sent back to the Buyer and in this case no refund will be made. Returns of disposable products and products that deteriorate quickly or are likely to expire are not accepted.
RIGHT OF WITHDRAWAL
The buyer may exercise the right of withdrawal from the contract by rejecting the goods within 14 (fourteen) days from the date of delivery of the purchased product to him or the person / organization at the address indicated by him, without any legal and criminal liability and without any justification, provided that he notifies the seller via the contact information below.
SELLER'S CONTACT INFORMATION FOR RIGHT OF WITHDRAWAL NOTIFICATION
Company Title : Octopus Technology Digital Solutions Inc.
Address : Huzur Mah. Fatih Cad. No:67/16 Sarıyer/ISTANBUL
E-Posta: hello@octopussignage.com
Numarası Phone : -.
CAYMA HAKKININ SÜRESİ
- The right of withdrawal period starts on the day the contract is concluded in contracts for the performance of services, and on the day the goods are received in contracts for the delivery of goods.
- In contracts where the buyer purchases services, the right of withdrawal cannot be used in service contracts where the performance of the service is started with the approval of the consumer before the right of withdrawal period expires.
- The costs arising from the exercise of the right of withdrawal belong to the seller.
- In order to exercise the right of withdrawal, written notification must be made to the seller by registered mail, fax or e-mail within 14 (fourteen) days and the product must not have been used within the framework of the provisions of "Products that cannot be used for the Right of Withdrawal" regulated in this contract.
CAYMA HAKKININ KULLANIMI
- 3. the invoice of the product delivered to the person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning. Order returns whose invoice is issued on behalf of institutions will not be completed if the RETURN INVOICE is not issued.)
- The return form, box, packaging, standard accessories, if any, of the products to be returned must be delivered complete and undamaged.
RETURN TERMS
- The Seller is obliged to return the total price and the documents that put the Buyer under debt to the Buyer within a period of 10 days at the latest from the receipt of the withdrawal notification and to receive the goods back within 20 days.
- If there is a decrease in the value of the goods due to the fault of the buyer or if the return becomes impossible, the buyer is obliged to compensate the seller's damages in proportion to his fault. However, the buyer is not responsible for the changes and deterioration caused by the proper use of the goods or products within the right of withdrawal period.
- In the event that the campaign limit amount issued by the seller falls below the campaign limit amount due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be canceled.
DEFAULT AND LEGAL CONSEQUENCES
The BUYER accepts, declares and undertakes that if he/she defaults in the event that he/she makes payment transactions by credit card, he/she will pay interest within the framework of the credit card agreement between the cardholder bank and the bank and will be liable to the bank. In this case, the relevant bank may apply for legal remedies; may request the costs and attorney's fees from the Buyer and in any case, if the Buyer defaults due to the Buyer's debt, the buyer agrees to pay the damage and loss incurred by the seller due to the delayed performance of the debt.
